We offer prom dresses, bridesmaid dresses, prom gowns, bridal gowns and flowergirl dresses. |
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| Money Back Guaranteed |
| Money back guranteed please read the policy below |
| Return Policy |
| Returns can be done within 5 days from the date of receipt. After 5 days there are no refunds or exchanges. The return gown must have same packing, tags and packing materials. The garment should not have any perfume, deodorant or smoke smell. In case of refund, 15% restock fees apply. Shipping charges are not refunded. In case of group orders with 3 pieces or more, no refunds, only exchanges for a different size. No exceptions. |
| Immediate Exchanges |
| In case you receive merchandise and need to exchange it, you can place another order online or call (909)444-1000. Your credit card will be charged again with the new order, and once we receive the gown that you are sending back, you will receive a full refund. Please include both the invoice numbers so you will not be charged restocking fee and the date you need the dress by. We will not charge you freight fees when shipping the merchandise back. |
| How to Make an Exchange |
| Exchanges can be done within 5 days from the date of receiving it. For returning 1 to 2 pieces please send the gowns back to: |
| Drop Shipping Dept Shopshop.com 269 Pacific St. Pomona, Ca 91768, USA |
| Along with a copy of the invoice, explaining that you need an exchange. Please include the new item code, color, size, and date needed by. Once we receive the gown, we will ship back the exchange as soon as possible. |
| On 3 pieces or more, we can only exchange for a different size, not a different style or color. |
other enquiries call 909-444-1000 Monday to Friday 10am to 4pm Pacific Time